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My Portal Guides

Useful guides for doing various things in the licensing portal.
Getting Started
My Portal - Sign In
Creating an Account
Step 1 when creating My Portal account

Go to the Login Page:

  1. Go to the My Portal Sign In Page.
  2. Press the ‘Sign up now’ link at the bottom, under the blue ‘Sign in’ button.
Step 2 when creating My Portal account

Register E-Mail Address for Multi-Factor Authentication:

  1. Enter the E-Mail address that you wish to associate with your portal account.
    • Make sure to use a personal email that you can access beyond schooling/employment.
  2. Once an email address has been typed into the box, press the ‘Send verification code’ button.
Step 3 when creating My Portal account

Verify E-Mail Address for Multi-Factor Authentication:

  1. Check the E-Mail you typed in for a one-time code.
    • This E-Mail may take a moment to arrive.
  2. Copy that code into the new box that appeared under the email address, labeled ‘Verification Code’.
  3. Press the ‘Verify code’ button to finish verifying your email address.
  4. Optionally, you can send a new code to try again with the ‘Send new code’ button.
Step 4 when creating My Portal account

Create Password:

  1. Create a strong password for your portal account.
    • Passwords must be 15 characters or longer.
    • Passwords must contain at least one upper case letter.
    • Passwords must contain at least one lower case letter.
    • Passwords must contain at least one number.
    • Passwords must contain at least one special character.
  2. Type the same password again into the box below.
Step 5 when creating My Portal account

Enter Legal Name:

  1. Enter your legal first name.
  2. Enter your legal last name.
Step 6 when creating My Portal account

Finish Creating Account:

  1. Once verified and everything is filled out, press the ‘Create’ button at the bottom to finish creating your account.
My Portal MFA Send Code Panel

Send Multi-Factor Login Code:

  1. Press the ‘Send verification code’ button.
  2. Check the email associated with your account for the one-time-code.
    • This E-Mail may take a moment to arrive.
My Portal Sign In MFA Verification Panel

Verify Multi-Factor Login Code:

  1. Copy that code into the new box that appeared under the email address, labeled ‘Verification Code’.
  2. Press the ‘Verify code’ button to finish verifying your email address.
  3. Optionally, you can send a new code to try again with the ‘Send new code’ button.
My Portal Sign In MFA Finish Panel

Finish Multi-Factor Authentication:

  1. Once verified, you can press the ‘Continue’ button at the bottom.
    • You should now be successfully logged in to your account.
Connect Your Licenses to Your Account
Step 1 when linking a My Portal account

Initiate License Linking:

  1. Login to the portal.
    • If you need help with this, please see the guide about logging in.
  2. Scroll down to the bottom of the ‘Licenses’ panel and select the ‘Don’t see your license? Click here to search for it.’ link.
Step 2 when linking a My Portal account

Find Your Licenses:

  1. Enter your Social Security Number (SSN).
  2. Enter your date of birth.
  3. Press the ‘Find License’ button at the bottom right.
Step 3 when linking a My Portal account

Verify Linking Success:

  1. Your licenses should show up in the table on the ‘Licenses’ panel.
Resetting My Login
Step 1 when resetting a My Portal account

Go to the Login Page:

  1. Go to the My Portal Sign In Page.
  2. Press the ‘Forgot your password?’ link in between the password box and the blue ‘Sign in’ button.
Step 2 when resetting a My Portal account

Send Multi-Factor Code:

  1. Enter the email associated with your portal account.
  2. Press the ‘Send verification code’ button.
  3. Check the email associated with your account for the one-time-code.
    • This E-Mail may take a moment to arrive.
My Portal Sign In MFA Verification Panel

Verify Multi-Factor Code:

  1. Copy that code into the new box that appeared under the email address, labeled ‘Verification Code’.
  2. Press the ‘Verify code’ button to finish verifying your email address.
  3. Optionally, you can send a new code to try again with the ‘Send new code’ button.
Step 4 when resetting a My Portal account

Finish Multi-Factor Authentication:

  1. Once verified, press the ‘Continue’ button at the bottom to continue to the password reset.
Step 5 when resetting a My Portal account

Create a New Password:

  1. You will be prompted to reset a new password.
    • Passwords must be 15 characters or longer.
    • Passwords must contain at least one upper case letter.
    • Passwords must contain at least one lower case letter.
    • Passwords must contain at least one number.
    • Passwords must contain at least one special character.
  2. Type the same password again into the box below.
  3. Press the ‘Continue’ button at the bottom to finish setting your new password.
    • You will be logged in automatically at this point.
Logging In